Submitted by aaaaaa on August 16, 2007
$4.5 billion on software and other technologies that claim to foster information sharing among employees. Where’s the payoff?
The problem is that most organized corporate information sharing is based on a failed paradigm: publishing. In the publishing model, someone collects information from employees, organizes it, advertises its availability, and sits back to see what happens. But because employees quickly create vast amounts of information, attempts to fully capture it are frustrated every time. Even the most organized efforts collect just a fraction of what people know, and by the time this limited knowledge is published, it’s often obsolete. The expensive process is...
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