Submitted by bcomier on August 3, 2007

• Category: Business
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Human Capital Concepts

Human Capital Concepts Worksheet
Concept Application of Concept in the Scenario Reference to Concept in Reading

Training and employee development

InterClean has a challenging task ahead as the company provides employees with comprehensive training relating to customer-service, products, and safety and environmental regulations for at least ten different markets/industries InterClean serves and in a short-time span.

Dreher and Dougherty (2004) write “High-performing firms display a greater commitment to training and skill development than their lower-performing counterparts.10 This practice, a core HRM activity, is related to other...

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