Human Capital Worksheet
Human Capital Concepts Worksheet
Tina Luther
University of Phoenix
Human Capital Concepts Worksheet
Concept Application of Concept in the Scenario Reference to Concept in Reading
Business Opportunity
InterClean Inc, is a major player on the sanitation scene, their future profitability hinges on fulfilling an emerging need for providing turn-key solutions for their Customers. Currently, the sales force excels at demonstrating and selling product, but under the newly proposed solutions/service model, the reps will be grouped into multi-functional teams that will support InterClean‘s high-quality products with high-quality service (University of Phoenix, 2007).
InterClean's profitability hinges on fulfilling the emerging need for providing turn-key solutions for their Customers.
David Spencer, CEO, is ambitious, competitive and is willing to take risks in order to grow the business and expand into new markets (University of Phoenix, 2007).
"Opportunities, it is a kind of constraining or enabling force beyond one's control" (Dreher & Dougherty, 2001, chap. 1, pg. 3).
"The most well thought out business strategy will be executed effectively only when people are committed to achieving your organization's goals and when they possess the right set of skills demanded by the ever-changing marketplace" (Dreher & Dougherty, 2001, chap.1, pg. 2).
Communication
Within the scenario, InterClean was a sanitation company that was looking to optimize their flexibility, promote innovation and sustain change through an acquisition of another company.
One of the organizational behaviors that I found missing was lack of communication between functional areas and management. Communication is one of the corner stones in a successful company. In the scenario, it was only after the CEO announced the acquisition did he get the VP of...
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