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Our Company'S Written Communication Crisis
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Submitted by 8holiday8 on April 30, 2008
- Category: Social Issues
- Words: 945
- Pages: 4
- Views: 147
- Popularity Rank: 2172
Our Company'S Written Communication Crisis
Our Company’s Written Communication
Crisis: What Can We Do?
Our employees are spending progressively more time answering emails, and significantly less time answering telephone calls. In the age of email, text messaging, instant messaging, and chat rooms, our writing skills are as important as ever. It is very frustrating for our employees and management to fix problems that are the direct result of poorly written communication skills. “A 2003 survey by Clearswift, the American Management Association, and The ePolicy Institute found that the average U.S. employee spends about one hour and forty-seven minutes a day dealing with e-mail” (Crainer, & Dearlove,...
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