Submitted by namd on January 29, 2008
Problem Solution: TeraTech
Pharmaceutical companies are facing increasing pressure from Washington, the media, the public and from fellow pharmaceutical chiefs to advertise to consumers in a more responsible way, to convey risks more clearly and run more disease-awareness advertisements (Arnold, 2005). Environmental trends have indicated a shift away from mass media advertisements to finely targeted patient initiatives, integrated across a number of channels, in order to increase consumer reach and achieve organizational profitability targets.
One of the primary reasons for the adoption of CRM products by the pharmaceutical industry is that these organizations are missing...
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