Business
Organizational Change
A. Species must change or they will die.
a. This has happened – some species failed to change and adapt to their environment and have perished.
b. Some species have survived by changing their ways too.
B. This theory applies to organizations too
a. Organizations must be prepared to change and take proper actions to do so.
C. Objectives:
a. Understand the range of reactions to organizational change
b. Understand the causes of reactions to change
c. Examine our own attitudes towards change
d. Identify techniques to develop support for organizational change
e. Examine a systematic plan to manage change
D. Forces and Reasons of change
a. Many changes do not work because they are not implemented and done properly.
b. Many changes are done to satisfy needs.
c. Many reasons are:
i. Organizational, social, technological, employee needs & values, business & economic
E. Rate of change has increased rapidly over time because of many new innovations (i.e. 2,500,000 B.C. – the invention of tools drove change and recently many new products are resulting in change such as computers, etc.)
F. Range of reactions to change:
a. Leaving, active resistance, opposition, acquiescence, acceptance/modification, active support.
G. Causes of reactions:
a. Personal characteristics, agreement, gain/loss (what they will gain or lose from the change), understanding, trust.
H. Change attitude components:
a. Cognitive
i. The higher the score on the cognitive section of change test (like the one we took at the beginning of the semester), the more a person believes that change tends to produce positive effects for the individual, coworkers, and the organization
b. Affective
i. The higher the score on the affective section of change test, the more a person looks forward to change and...
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