Submitted by hiigara on November 24, 2007
As you know Organization are composed of people and mechanical, and while controlling mechanical is very predictable, human are not. Control is introduced in a company as effaced to create a predictable future behavior from the employee that meets with the standard the origination has setup, but that is not guarantied. Most of the time employee reacts in three different ways toward to much control.
Rigid Bureaucratic Behavior:
In this case the employees follow the standards which will look good on the control measures but will result in slowing down the company and may result in poor customer service. The policies are made to be changed.
Tactical...
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