Submitted by reem016 on November 25, 2007

• Category: Business
• Words: 316
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Ebanking Literature Survey

e-Banking

DEFINITION

E- Banking refers to the use of the Internet as a remote delivery channel for banking services. It includes the traditional ones, such as opening an account or transferring funds to different accounts, and new banking services, such as electronic online payments (allowing customers to receive and pay bills on bank’s website) or financial transactions (acquisition, transfer, sale of securities).

E-Banking presents the following characteristics:

- unprecedented speed of change related to technological and customer service innovation;
- ubiquitous and global nature of the...

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