Submitted by NORSEWEATHER on December 14, 2007
During 2007, Kudler plans to increase customer loyalty by offering new customer focused programs such as a frequent shopper rewards programs. Kudler Fine Foods wants to provide better information management; this new initiative involves tracking purchase behavior at the individual level and providing high value incentives through a partnership with a loyalty points program. The demographic information gained by tracking purchase behavior will help improve customer satisfaction and planning for future growth of the company.
Statement of Scope and goals
Kudler Fine Foods wants to increase the loyalty and profitability of their customers. Kudler objectives...
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