Submitted by rumads on January 11, 2008

• Category: Business
• Words: 3407
• Pages: 14
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Interselect Solution Paper

Introduction
The financial service industry over the past several years has become unstable and many companies have found it difficult to maintain growth without offering a more services that will enhance customer satisfaction. Intersect Investment Services (IIS) has identified a new vision in an attempt to implement an essential change in its operation to provide a broader set of products and services. Intersect hopes to build long-term relationships with its customers, gain respect and trust with current customers, and build brand image.
Executing this new business concept IIS will have to undergo a ground-breaking organizational transformation. The Executive Vice...

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