Submitted by kota61 on February 8, 2008

• Category: Business
• Words: 2052
• Pages: 9
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Gap Analysis

Gap Analysis: Global Communications
Global Communications faces some major challenges as they struggle to stay competitive in an industry that is rapidly growing and changing in technology. To achieve their desired goals they need to make some drastic changes to their current growth strategy. They approved a plan that included forming alliances with satellite TV and internet companies and outsourcing some jobs from their call centers to Ireland and India. To fully implement this plan they will have to overcome some challenging issues that would certainly cause irreparable damage to the company. Issues such as conflicts with the union and employees over the loss of jobs could...

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