Submitted by TorstenMayer on March 2, 2008
Thinking Skills and General Management
What makes a good leader
&
How might the performance of leaders be measured
Torsten Mayer
Geschwister-Scholl-Strasse 55
39359 Calvörde
Germany
Contents
1. What makes a good leader
Communication
The communication process
Removing barriers
Motivation
Challenges
Herzberg’s motivation and hygiene factors...
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