Submitted by wladias on May 8, 2008
Total Quality Management
Introduction
The business world of today is fiercely competitive in almost every industry, be it domestic or international, regardless of the product or service. Organizations of all scales are faced with numerous emerging trends and innovations that impact its marketing mix. Still, what remains at the heart of business is attaining, maintaining, and increasing customers for its products. For the United States, many decades ago this task came with little competition due its global stronghold within the manufacturing industry. The country was teeming with buyers that used their money for whatever the United States produced, and quality was not a...
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