Submitted by erynluu on November 10, 2007
Turnover is commonly classified as either functional or dysfunctional. Functional turnover is characterized by a situation where high performance employees remain with the company while poor performance employees leave. When high performer’s leave and poor performers stay, it is classified as dysfunctional turnover.
Turnover can be voluntary, which is considered controllable, or involuntary, such as death, retirement, and spouse relocation. It can also be beneficial and functional for the organization or dysfunctional. Functional turnover produces some sort of value to the company. Some industries, such as retail, prefer high turnover because the labor market in plentiful, training...
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